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Team UltraVue

Team UltraVue

Services you need at prices you want

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We’re here to help.

Internet Support Topics

You’ve got your equipment and you’re ready to get connected to your WiFi – Here’s a quick guide to getting started and getting to know your Router.
ROUTER SETUP
WLAN, WiFi, Wireless, WPS – What’s the difference?
Running into issues with your internet speeds? Ready to upgrade to a faster speed than your property’s base package?
TEST YOUR SPEED
UPGRADE YOUR SPEED
Here’s everything you need to know about logging in, changing passwords, resetting passwords, and more.
READING YOUR LABEL
RESETTING YOUR PASSWORD

TV Support Topics

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We recommend using FAST’s free speed test to test how fast your Internet really is. DIRECTV STREAM requires a minimum of 25 Mbps to run without experiencing any issues with buffering.
TEST YOUR SPEED NOW
FREEZING OR BUFFERING
You’ve got your equipment and you’re ready to start watching your content – Here’s a quick guide to getting started and getting to know your Gemini.
SELF-INSTALLATION GUIDE
CHANNEL GUIDE & SEARCH
Here are links for setting up and troubleshooting your voice-activated Gemini Remote Control.
REMOTE BASICS
TROUBLESHOOTING YOUR REMOTE

Still need help? Talk to us.

Friends In All the Right Places

What Our Customers Say

“Team UltraVue recently completed the transition from our failing old DIRECTV Satellite system to DIRECTV Stream. They took over and kept our failing satellite system bandaged together while they worked through the transition to streaming with us. Their team’s responsiveness, and technical capabilities were top notch. Their creatively when addressing issues as they came up kept our community happy. The transition to stream went very smooth, and we’ve had many positive comments from our residents at our 240 unit condo community. I would highly recommend them.”

– Barth Wolf,
Condo Association Board Member

“I will highly recommend DIRECTV Stream with Team UltraVue to any community looking ditch their current cable services. Their white glove service, followed by resident focused training, and most importantly first-class customer service since day one that made the transition the best choice for our community.”

– Celleste Kopp,
Community Manager at Village Cooperative WDSM

“The best in the business, used them for years and will continue using Team UltraVue for all of our projects!”

– Jeff Stanbrough,
President of Stanbrough Realty Company

“UltraVue is the solution specialists that can probably solve any technology problem out there. They did significant work for our condo building that could not have been more customer focused with up-to-date technology. Highly recommend.”

– Denise Mernka,
Community Board Member

“Efficient, get the job done right, show up on time. Would definitely recommend and use again.”

– Matt Redding,
Finance Manager at DeYarman Ford

“ Dustin and team helped make the transition to DirecTV at our MDU smoother than I could have anticipated. They have also been helpful with our phone system and internet service. If you are interested in their services, give them a call, and I think you will be pleased.”

– George Brucks,
Community Board Member

3611 109th St, Urbandale, IA 50322

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