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Call Us: (515) 309-6446

Team UltraVue

Team UltraVue

Services you need at prices you want

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Welcome to Ultravue Support

We’re here to help.

Browse By Product Category

Wi-Fi Routers

  • Router Set Up Guide
  • Reading Your Router Label / Broadband Nutrition Facts
  • Test My Internet Speed
  • What is an SSID?
  • WLAN, Wi-Fi, Wireless, WPS
    – is it all the same thing?
  • Reset My Router Password

DIRECTV Satellite Equipment

  • Common DIRECTV Error Codes & Resolution Paths
  • Channel Guide & Search Basics
  • Universal Remote User Guide
  • Genie Remote User Guide
  • Pay Per View & On Demand
  • Genie Technical Issues Guide
  • DIRECTV Mobile App

DTV Stream Equipment

  • Gemini Self-Install Guide
  • Gemini Set Up and Basics (Video)
  • How to Order More Boxes
  • Channel Guide & Search
  • Channel Guide Explanation
  • Troubleshooting Your Remote
  • How to Use Your Remote
  • Remote Voice Commands
  • How to access DIRECTV Sports Mode
  • Personalize Your Device (Video)
  • Closed Captioning Instructions

Popular Support Topics

Resetting Your Password
Troubleshooting Your Remote
HBO MAX + CineMAX
Paramount+ with SHOWTIME
DIRECTV Mobile App

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Call our local office at (515) 309-6446

M-F from 8 AM to 5 PM CT

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What Our Customers Say

“Team UltraVue recently completed the transition from our failing old DIRECTV Satellite system to DIRECTV Stream. They took over and kept our failing satellite system bandaged together while they worked through the transition to streaming with us. Their team’s responsiveness, and technical capabilities were top notch. Their creatively when addressing issues as they came up kept our community happy. The transition to stream went very smooth, and we’ve had many positive comments from our residents at our 240 unit condo community. I would highly recommend them.”

– Barth Wolf,
Condo Association Board Member

“I will highly recommend DIRECTV Stream with Team UltraVue to any community looking ditch their current cable services. Their white glove service, followed by resident focused training, and most importantly first-class customer service since day one that made the transition the best choice for our community.”

– Celleste Kopp,
Community Manager at Village Cooperative WDSM

“The best in the business, used them for years and will continue using Team UltraVue for all of our projects!”

– Jeff Stanbrough,
President of Stanbrough Realty Company

“UltraVue is the solution specialists that can probably solve any technology problem out there. They did significant work for our condo building that could not have been more customer focused with up-to-date technology. Highly recommend.”

– Denise Mernka,
Community Board Member

“Efficient, get the job done right, show up on time. Would definitely recommend and use again.”

– Matt Redding,
Finance Manager at DeYarman Ford

“ Dustin and team helped make the transition to DirecTV at our MDU smoother than I could have anticipated. They have also been helpful with our phone system and internet service. If you are interested in their services, give them a call, and I think you will be pleased.”

– George Brucks,
Community Board Member

3611 109th St, Urbandale, IA 50322

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